Bought Duplicate Stash Tabs

Greetings GGG team,

I just bought the game tonight after having taken a long break from
Path of Exile.

I did not realize the premium stash tabs from POE1 carried over into
POE2, and I accidentally bought another copy of both the Currency
Stash Tab and the Essence Stash Tab.
I tried sending an email to the support email inquiring about possiblity of a refund if possible, but it bounced back saying it failed so wanted to follow up here.

As you can tell from the screenshot pasted below, I only realized
after seeing the tab in the vertical list where it shows the icons.

Hopefully this can be refunded.
Please let me know if any other information is required.



Thanks!

Same to me, they delete the duplicate tabs and refund you ?

Same!

Kinda weird it lets u buy the special tabs multiple times when they shouldn't fill up.

Anyone know how to delete?

I also bought the currency twice. i sent an e-mail 2 days ago but i dont get any answers. hope they refund it.

Yes i have the same problem and texted support.... lets see if they can help

Same for me too. A timeout occured causing 2 purchases.
Support emailed.

This happened to me. Purchase timed out and it didn't show any change to my currency so tried again. I now have 2 purchases gone through for unique stash tabs....

"

Jacob_GGG wrote:

Please send us an email regarding this query to support@grindinggear.com so that we might look into the possibility for you. Please also include your account name, including the 4-digit discriminator, and a couple character names on your account.

Jacob,

Thank you for the follow-up. I already sent an email, but I did not include the account name nor character names. I assume I should wait for staff to reply to my first email as to not duplicate and create a new email/ticket.

Thanks for the clarification

Same to you
Have they delete duplicate stash and refund you?