I have been lied to and lost over 1000 points.

Back in April 2024 I did a support ticket asking if GUILD tabs would migrate to POE2 and I was told YES they would. (Wont name anyone to avoid putting blame on one person)

I bought several tabs because of this reason alone. Well turns out they don't migrate to POE2, so I did a second support ticket and this time I was told there was nothing they could do, no compensation, nothing.


However way you feel about if guild should migrate or not I want to make clear that I asked support before the purchase, and IF I would have been told no, I would have just waited to buy them once POE2 released...



What should I do? What do you think about this situation? Thanks for your time, even though its probably just me complaining in to a void.
Last bumped on Dec 10, 2024, 9:54:28 AM
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Vicobro#1281 wrote:
Back in April 2024 I did a support ticket asking if GUILD tabs would migrate to POE2 and I was told YES they would. (Wont name anyone to avoid putting blame on one person)

I bought several tabs because of this reason alone. Well turns out they don't migrate to POE2, so I did a second support ticket and this time I was told there was nothing they could do, no compensation, nothing.


However way you feel about if guild should migrate or not I want to make clear that I asked support before the purchase, and IF I would have been told no, I would have just waited to buy them once POE2 released...



What should I do? What do you think about this situation? Thanks for your time, even though its probably just me complaining in to a void.


Since you had a support email saying you would they would hopefully honor that but even if they do not there's a lot of community pressure on this particular topic and i find it likely that GGG is going to try to make it right somehow.

Good luck on your particular case, There's some threads about this in the feedback section with other people sharing their experience on the topic, I remain hopeful on this one.
Innocence forgives you
Last edited by SilentSymphony#3358 on Dec 10, 2024, 9:53:05 AM
Thanks for the reply, honestly helps more than what you think.

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