Refund for Korean User
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Hello. I'm a Korean user who is new to your games and I mistakenly bought your early-access supporter pack for POE2.
I thought I would be able to play right after buying the game but apparently it seems like there is a different way to play your game in Korea. So I want to get a refund and I am contacting through this community. First I tried to contact your through 'support@grindinggear.com', but I am receiving emails that my contact has failed to reach you due to some technical difficulties. I am sorry to bother you but please give me refund as soon as possible. Thank you for your time. Last bumped on Dec 10, 2024, 8:09:14 AM
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I'm afraid we aren't able to assist with account-related issues over the forums. Can you please try contacting us again at support@grindinggear.com so that we can look into this with you? We've recently resolved the issue with some of the technical difficulties we had with receiving certain emails.
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I really wish support would give another answer than email 'support@grindinggear.com' when the emails are literally bouncing back :|. Feels like we're left out in the cold
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