I cant redeem key on my Steam
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Hello,
I cant redeem key on my Steam, because the game not available in my country My country: Vietnam My Path of Exile account: izzia89#2035 I do not have any character in Path of Exile My steam ID for the purchase: 76561198047036094 Xsolla transaction ID for the purchase: 1555230754 I need refund this game I also sent an email to Support a few days ago, received a reply asking for more information. I then replied to provide more information to the supporting staff, but my reply email did not reach your email address Last edited by izzia89#2035 on Dec 9, 2024, 11:12:31 PM Last bumped on Dec 9, 2024, 11:13:39 PM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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I sent an email to Support a few days ago, received a reply asking for more information. I then replied to provide more information to the supporting staff( name Rob ), but my reply email did not reach your email address
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