Issue with the Shop via website

I went to go buy the nightfall wings; I was changed twice for the wings no animations were provided that the purchased went through however when I log in POE 2 I see them in the 2 in the inventory. I have also been removed the credits for both wings which makes no scene how you are able to have two of the same skin. Can you guys please refund one of them and are these skins coming to POE 2 since in your website I don't see its only tied to POE 1. I sent this to support first time playing POE just wanted to see if anyone else is having this issue