POE 2 on PC and PS5 simultaneously

Hey,

I bought EA for POE 2 both through the pathofexile.com website and in PS5 store. When the QR code appeared on PS5, I used my PC account to tie it with PlayStation Network Account.

The trouble is that I want to be able to play the game with 2 different characters potentially at the same time. However in the current circumstance, when I log in on my PC, if my girlfriend is logged in on PS5, she'll be immediately dropped out of the game.

I don't care about playing my PC character on PS5, all I want is me and my partner to be able to play the game separately but at the same time.

Can you help please?

P.S. I reached out to support via email, but no luck.

Yea you shouldnt have linked the accounts cause u share the character. If you have two sepparette accounts it will work but i dont think you can unlink so you have to make a new ps5 account or a new steam account and buy the Ea for the third time. This is only how i think it works.

There's no way I'll buy it the third time. I googled and searched for any mentions if I won't be able to use same account twice on two separate platforms and I couldn't find any info on the subject.

Support should be able to unlink my account, I just don't understand why that isn't an option in the account settings.

Waiting for support to reply...