I bought 2 copies one on steam and one on PS5 but I only have 300 coins when it should be 600

Hello, I like to move from PC to PS5 depending on the day/mood and whatnot. The thing is I bought two keys, one on steam which did give me the 300 coins and one on PS5 with I haven't received my coins for yet.

My accounts are linked correctly since I can play with my characters on both systems.

Tried to contact support but they seem to be VERY busy and the email won't even reach them, any help would be appreciated.

Coins will be platform based, so you will have 300 PC coins and 300 playstation coins.
Why? here:

If the playstation coins haven't shown up yet, try going to the PlayStation store and pretending to buy another pack, but don't make another purchase. seen that work for other people, is a janky workaround.

"

MysteryMate#1408 wrote:

Coins will be platform based, so you will have 300 PC coins and 300 playstation coins.
Why? here:

Spoiler

"

Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.

If the playstation coins haven't shown up yet, try going to the PlayStation store and pretending to buy another pack, but don't make another purchase. seen that work for other people, is a janky workaround.

Yes but when I log on PS5 it says I have 0 coins, also on this webpage it says I have 300 coins and 0 PlayStation coins. I would need to get 300 PlayStation coins and 300 normal coins (which I do already have).

when you go to log in switch the account to the ps5 one, cross play is still in effect even if you cant use the MTX between platfroms

So when you go into the ps5 it could just be defaulting to your PC account.

"

lagwin1980#2224 wrote:

when you go to log in switch the account to the ps5 one, cross play is still in effect even if you cant use the MTX between platfroms

So when you go into the ps5 it could just be defaulting to your PC account.

When I log in to this website as my PSN account it still says I have 0 coins and 0 PlayStation coins.

I've tried both ways but I only have 300 coins on my steam account and 0 coins on my PSN account.