POE 2 (Physical Goods)

I bought the game on steam and then upgraded my supporter pack "Thaumaturge of the Vaal Supporter Pack".

Why dose it says:

You will not receive physical goods for this payment package.

You successfully purchased the Thaumaturge of the Vaal Supporter Pack.
Your early access status and any associated keys can be viewed here: Early Access

Thank you for your purchase!

Grinding Gear Games




I am from Croatia. I would like to get T-Shirt that is included in the pack
Last bumped on Dec 21, 2024, 11:57:07 PM
I'm wondering the same thing and wanna go for the Wraeclast one, but can't cuz it says I've already opted-out. Which I don't believe I ever did. I love physical goods T_T
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
UK based, I purchased the Liberator of Wraeclast Support package 11 days ago. However, I have not received any tracking information or an estimated delivery date for the physical goods. I've emailed GGG five times, yet I've only received one reply, which asked for my account information—details a week ago that were already included in my initial email. This is beyond frustrating. I was genuinely excited to receive even paying 80 USD for shipping
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible
Hi Australian based, I Purchased Warlord of Karui Supporter Pack, and have not received it, yet tracking information shows it was delivered 16th of December?? I sent 1st email to support@grindinggear.com on the 17th and never got a response I have sent a further 2 emails today requesting an urgent response as still no items. I would like the T shirt and Hoodie I paid for....
Knowledge is power.
Last edited by Rickiwot#6135 on Dec 22, 2024, 12:04:11 AM

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