MICROTRANSACTION NOT SORPORTED AND SUPPORT EMAIL NOT WORKING!

I purchased the Sunprism Chaos Skill Effects Bundle, thinking it would work for Path of Exile 2. But apparently, it is not supported. I want to get the credits back to purchase something that is supported in the game.

I EMAIL support@grindinggear.com CAME BACK THE NEXT DAY INCOMPLETE DELIVERY

posted thread it disappeared no resolution.

Horrible first experience with this company so far.

still no help be waiting for support from day 1

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Kahulany#7125 wrote:

still no help be waiting for support from day 1

If you have emailed them then you just need to wait, they do have a very large queue thanks to the Early access and now they have the xmass/new year holidays. (also assuming you have not been trying to bump your email by sending more)

As for the MTX they did make a statement in one of the Q&A's that all of the older ones will be included in the game just at a later date, because it's not as simple as just porting assets and there are thousands of MTX to update.

Jan 20th 2025 still no support 5 emails a lot of patience on my part absolutely horrible service.

It's been more than a month of waiting for me. I literally have 4 hours played on this game and when I said played is literally relogin every 20 minutes because of how bugged it is. Literally having to restart my whole computer to play a game.

I've got the same automated response on an email twice now. Quite a pathetic service to be honest.

Similar experience. Still waiting for a response let alone a resolution. I even sent the copy of the receipt buying crucible pack.