Cant connect my PoE2 to my PoE1 Account

Hi Guys, I played PoE1 for many years and got several microtransactions from shop.
Since I downloaded PoE2 from Steam, both Accounts did not connect. My PoE2 is missing all my stash tabs etc.
On pathofexile.com homepage both accounts are connected.
Can you please help me to connect/transfer both into one Account?
Last bumped on Jan 9, 2025, 5:07:41 AM
You probably have 2accounts linked like many others as subaccounts. 1 has all your previous transactions/coins and the other one is "empty".
You should be able to swap between them, on the website and IG.
In that case, you can launch the game and switch subaccounts In Game (same as on the website) to select the one with all your microtransactions and play from there.

Hope it will work for you, otherwise need to wait like most of us, and with their email system bugged/full. (4days+ and still waiting for myself for an unlink basic feature...)

If you already started a character on the wrong account, I suggest you to go to the one with your cosmetics and reroll directly.
Not sure the support will help you to transfer any cosmetics or characters for one account to the other and even if they do, it will take a long time as they are flooded by requests now..
By the time you got an answer, you would already level a new character.

Also to help you, you can ask someone to help to transfer your stuff from your first character to the new one.. at least it will make it easier and faster to progress.

Good luck and Have fun ;)
Pardon my english, I'm French :p

SSF for the win!
Ahh thank you for reply! That helped alot. I decided to reroll the same Char.
BUMP

Report Forum Post

Report Account:

Report Type

Additional Info