Requesting Help with Refund Process
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Due to work commitments, I am unable to continue playing POE2. I have already submitted a refund request via email to support@grindinggear.com, and the purchase has not yet exceeded 48 hours. Since this is my first time purchasing in Grinding Gear Games, I am not very familiar with the refund process. I am also concerned that if I do not receive a response in time, it might exceed the 48-hour refund window. I kindly ask the staff to assist me with this matter. Thank you very much!
Last bumped on Dec 13, 2024, 10:14:43 PM
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I too make the same request. The game won't let me in, says I have no access, can I just get a refund then?
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Hi there, if you have already sent an email to us at support@grindinggear.com we will be sure to get back to you as soon as possible. I apologise for any further delays!
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Thank you Vinky :)
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Did you end up getting a refund for this?
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