Not Receiving Code for Location Unlock in PoE 2
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As the title says, my account was blocked due to a change of location, yes I really moved, around 4~5 hours ago I was in a city and now I'm in another house about 87km away from the place I first logged in. I use a notebook/laptop so I'm using the same device, so I did not think that this would happen, but now I'm not able to login and play the game, it asks me a code that should appear in my email, and it simply don't appears, retryed sending, so far nothing on main/spam/trash/social/forums any mail tabs.
Please help, if support team need more information, please contact me asp. Thanks in advance! Last bumped on Dec 20, 2024, 8:27:21 AM
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The exact same thing happened to me. I logged in at friends house. Went home and now my account is locked out. I haven't been able to login and play because no unlock emails are being sent.
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Hi there,
If you are waiting to receive an email code from us to link your email with your account, the team is aware of the delays associated with these emails and are working hard to get them out to you as soon as possible. We apologise for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Got triggered for the unlock code as well and its been 7 hours and counting for either the unlock code to be sent, or a response from support@grindinggear.com whom I've emailed.
I had a similar issue last year while on POE1, and eventually it was a GGG staff who provided me the unlock code manually via email after a couple of days. |
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" You need to read the forum and get with the program here (no offense) Delays to responding to emails are over 3 weeks. You are not playing until well into the new year. |
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