Bought Access, no points on my account

Hi, i bought the package with 600 points on ps5 store, my playstation account is linked to the account site, but didnt got my points for playstation. I had bought for pc too, and instantly got the points, but no ps5 points. Can you help please!

Relog, double check the market/buy coins. Took mine a few before showing up.

Thank you, tryed all without luck...even downloaded poe 1 again, log in , created new char.. opened the poe 2 too went to settings, still nothing in the poe website account. will keep trying!

Just got it to work... had to go to poe 1 again, go into micro transactions and simulate would by coins, and like magic it sync all my coins in game and in the website. Saw this in a post here, and it works like a charm.

If anyone is having this problem, do this, will work.

Solved.!!

not solved... i dont think my sony link worked properly !

Same here

Same here.

Lets see, just ordered another pack for Steam. Hopefully my PS5 purchased coins and cosmetics will over there show up now.

Hi poe support,

I had the same problem on my PS5.

Problem: bought the supporter pack in playstation store for 28,49€ on 5th December. Got access to game in 6th but no points in store on website nor in game until today.

Workaround: tried to buy some points on website until I needed to choose payment. Chosen credit card and the aborted. Then after looking in game the 300 points appeared.

Game Version: 1.008

PS5 version: 24.08.10.40.07

Realm: Amsterdam (EU)