Payment method failed / payment cannot be completed

I already made a support ticket, but I haven't seen anyone else post about this so I wanted to see if it's because there's something wrong with Xsolla or the store maybe?

I tried to upgrade my supporter edition, and it gives me this error *title* every time I try to purchase.
Last bumped on Jan 8, 2025, 5:10:06 AM
Hi,

having same issue here

Leorick
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Hi sent to mail...

hope for help here
Hi,

error is still the same and no email response.

any other way how to solve this?

Leorick
Hi, still not working and no reply on mail... retting sad here
hi still the same problem without any help...

sad that I can play during holydays
I'm afraid we're currently experiencing delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.
Hi still nothing :-/ and I cant still play
and still nothing

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