Unmerge Steamlink or other solution
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Hey,
I messed up. A long time ago I played Poe on Steam for a while but I forgot that I had an official account for it. Now i got myself Poe2 and created a new account for it and noticed that I cannot link it to Steam because my old account is already linked there. In the worst case scenario, I'll just play Poe2 without Steam, but if there's a simple solution to link my new account with Steam, merge both accounts or any other option, I'd be happy about it. Last edited by scarry#6265 on Dec 5, 2024, 7:48:42 AM Last bumped on May 24, 2025, 12:05:21 AM
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Hi there,
If the Steam account you are attempting to link to your new Path of Exile account is already linked, then you will be unable to link it to a second account. We may be able to look into unlinking your steam account for you. If you haven't already, could you please email us at support@grindinggear.com so we can assist you with this? We are currently working through a large volume of Support Tickets, so our response time may be loner than usual. We apologize for any inconvenience this may cause. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Wish I had seen this before I made my purchase on my old PoE account. Any chance these kinds of issues will be sorted through on the support email any time soon? I'm assuming I'm SOL for the weekend but maybe next week?
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I'm having trouble with my account I started a account not realising that it's not the same as the one I'm trying to link to my console now I have two accounts also when I switch accounts I'm only seeing my POE1 information
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