Bought POE2 starter pack on wrong account
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I've just bought the 100usd POE2 supporter pack but did it on the wrong account.
Thought this was the account that's been linked with my Steam account and apparently it is not. Is it possible to get a refund or move the supporter pack to my actual account? I did send an email to support@grindinggear.com but is there anything else I can do about this situation? Mæks#1569 this is the account i bought it from. Mækz#5305 this is the account i meant to purchase it on Last edited by Mækz#5305 on Nov 22, 2024, 6:35:13 PM Last bumped on Dec 11, 2024, 5:48:24 PM
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" Hiya, if you have already sent an email to Support (which you state you have) I'm afraid you will simply have to wait to hear back from us as soon as we are able. |
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Let me know if they helped your out or what was the fix. This just happened to me 2.
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can i ask cause im about to buy a pack did you buy it from the steam store page the poe website or did you buy it logged into poe on the in game shop ???
edit or was you just on the wrong account? Last edited by LegitWicked#5086 on Nov 30, 2024, 12:20:05 PM
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What was the result of it? Did they transfer to the other account? I've been waiting for 5 days (sent the email 5 days ago) and I didn't get any reply yet.
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