Technical Support - Singapore Realm having high latency - Forum

I usually have single digit latency on the SG Realm, but for the past 3 days i have been getting stable and high latency at around 280ms. Ocassionally, instances go back to single digit latency, but mmost of the time i am at 280+ms. Last bumped on Dec 29, 2023, 6:24:25 AM	Posted by zacwong1999 on Dec 26, 2023, 2:39:16 AM Quote this Post
If you're seeing significant differences in latency between instances, you'll need to run a trace against both good and bad instances and post the output here. See MTR and Connectivity Issue Primer for directions.	Posted by Kellog on Dec 26, 2023, 3:12:31 AM Quote this Post
I have the same issue. Here are my logs: problem instance: Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.4.1 - 0 \| 84 \| 84 \| 1 \| 5 \| 16 \| 2 \| \| 183.90.54.1 - 0 \| 84 \| 84 \| 6 \| 11 \| 39 \| 12 \| \| 183.90.44.217 - 0 \| 84 \| 84 \| 6 \| 11 \| 30 \| 9 \| \| 183.90.44.177 - 0 \| 84 \| 84 \| 5 \| 15 \| 96 \| 7 \| \| 203.118.7.77 - 0 \| 84 \| 84 \| 5 \| 11 \| 33 \| 6 \| \| 203.118.6.189 - 0 \| 84 \| 84 \| 6 \| 12 \| 40 \| 7 \| \| 203.118.4.136 - 0 \| 84 \| 84 \| 5 \| 13 \| 75 \| 8 \| \| No response from host - 100 \| 17 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 206.148.24.70 - 0 \| 84 \| 84 \| 230 \| 238 \| 286 \| 232 \| \| 206.148.24.73 - 0 \| 84 \| 84 \| 234 \| 242 \| 298 \| 234 \| \| 206.148.24.68 - 0 \| 84 \| 84 \| 231 \| 238 \| 286 \| 232 \| \| 203.27.106.90 - 0 \| 84 \| 84 \| 233 \| 242 \| 297 \| 237 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider good instance: Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.4.1 - 0 \| 91 \| 91 \| 2 \| 5 \| 36 \| 2 \| \| 183.90.54.1 - 0 \| 91 \| 91 \| 5 \| 10 \| 41 \| 12 \| \| 183.90.44.217 - 0 \| 91 \| 91 \| 5 \| 8 \| 40 \| 5 \| \| 183.90.44.177 - 0 \| 91 \| 91 \| 5 \| 13 \| 72 \| 12 \| \| 203.118.7.77 - 0 \| 91 \| 91 \| 5 \| 9 \| 41 \| 12 \| \| 203.118.6.86 - 0 \| 91 \| 91 \| 5 \| 14 \| 84 \| 7 \| \| d1.10.6132.ip4.static.sl-reverse.com - 0 \| 91 \| 91 \| 6 \| 10 \| 35 \| 9 \| \| No response from host - 100 \| 18 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 91.76.85ae.ip4.static.sl-reverse.com - 2 \| 87 \| 86 \| 6 \| 12 \| 107 \| 10 \| \| c6.6b.5177.ip4.static.sl-reverse.com - 0 \| 91 \| 91 \| 6 \| 10 \| 34 \| 10 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by aphlableh on Dec 29, 2023, 3:10:10 AM Quote this Post
I have the same issue. My ISP refuses to help troubleshoot the traceroute. Is this something that GGG is able to fix on their end? problem instance: Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| LINKSYS29061 - 0 \| 364 \| 364 \| 0 \| 0 \| 0 \| 0 \| \| 101.127.242.1 - 0 \| 364 \| 364 \| 3 \| 3 \| 7 \| 3 \| \| 183.90.44.129 - 0 \| 364 \| 364 \| 3 \| 3 \| 6 \| 3 \| \| 183.90.44.173 - 0 \| 364 \| 364 \| 3 \| 8 \| 135 \| 70 \| \| 203.118.6.233 - 0 \| 364 \| 364 \| 3 \| 3 \| 6 \| 4 \| \| 203.118.6.149 - 0 \| 364 \| 364 \| 4 \| 4 \| 18 \| 4 \| \| 203.118.5.98 - 1 \| 361 \| 360 \| 3 \| 6 \| 68 \| 4 \| \| No response from host - 100 \| 74 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 206.148.24.70 - 1 \| 361 \| 360 \| 231 \| 233 \| 252 \| 234 \| \| 206.148.24.73 - 0 \| 364 \| 364 \| 225 \| 225 \| 228 \| 226 \| \| 206.148.24.68 - 0 \| 364 \| 364 \| 224 \| 225 \| 229 \| 225 \| \| 203.27.106.226 - 0 \| 364 \| 364 \| 224 \| 225 \| 228 \| 226 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| good instance: Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| LINKSYS29061 - 0 \| 15 \| 15 \| 0 \| 0 \| 0 \| 0 \| \| 101.127.242.1 - 0 \| 15 \| 15 \| 3 \| 3 \| 3 \| 3 \| \| 183.90.44.133 - 0 \| 15 \| 15 \| 3 \| 3 \| 4 \| 4 \| \| 183.90.44.177 - 0 \| 15 \| 15 \| 3 \| 6 \| 27 \| 3 \| \| 203.118.7.77 - 0 \| 15 \| 15 \| 3 \| 3 \| 3 \| 3 \| \| 203.118.6.86 - 0 \| 15 \| 15 \| 3 \| 14 \| 74 \| 5 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\|	Posted by phagosome7 on Dec 29, 2023, 4:45:50 AM Quote this Post
Same issue Spoiler \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 84 \| 84 \| 0 \| 0 \| 0 \| 0 \| \| 172.16.32.1 - 0 \| 84 \| 84 \| 0 \| 1 \| 11 \| 2 \| \| 172.28.30.101 - 0 \| 84 \| 84 \| 0 \| 0 \| 1 \| 0 \| \| 194.79.4.1.iks.ru - 0 \| 84 \| 84 \| 0 \| 0 \| 1 \| 0 \| \| 194.79.4.41.iks.ru - 0 \| 84 \| 84 \| 0 \| 1 \| 5 \| 1 \| \| 213.59.241.65 - 0 \| 84 \| 84 \| 1 \| 1 \| 30 \| 1 \| \| 188.128.126.95 - 3 \| 77 \| 75 \| 143 \| 143 \| 144 \| 143 \| \| No response from host - 100 \| 17 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| be4649.ccr22.sto03.atlas.cogentco.com - 0 \| 84 \| 84 \| 150 \| 150 \| 151 \| 150 \| \| be2557.rcr21.cph01.atlas.cogentco.com - 2 \| 81 \| 80 \| 154 \| 154 \| 156 \| 154 \| \| be2504.ccr42.ham01.atlas.cogentco.com - 0 \| 84 \| 84 \| 162 \| 162 \| 164 \| 162 \| \| be2798.ccr42.fra03.atlas.cogentco.com - 0 \| 84 \| 84 \| 168 \| 168 \| 171 \| 169 \| \| be2846.rcr22.fra06.atlas.cogentco.com - 0 \| 84 \| 84 \| 173 \| 173 \| 175 \| 173 \| \| 149.11.85.90 - 0 \| 84 \| 84 \| 155 \| 155 \| 156 \| 155 \| \|po1.fra-eqxfr5-bb4.globalsecurelayer.com - 0 \| 84 \| 84 \| 163 \| 163 \| 164 \| 163 \| \|e49.mrs-ixmrs2-bb2.globalsecurelayer.com - 0 \| 84 \| 84 \| 190 \| 190 \| 191 \| 191 \| \| e53.sg-eqxsg3-bb1.globalsecurelayer.com - 0 \| 84 \| 84 \| 224 \| 224 \| 228 \| 224 \| \| e2.ty-eqxty8-bb1.globalsecurelayer.com - 0 \| 84 \| 84 \| 272 \| 272 \| 275 \| 272 \| \| 206.148.24.36 - 0 \| 84 \| 84 \| 269 \| 269 \| 273 \| 269 \| \| po3.ty-eqxty8-bb5.globalsecurelayer.com - 0 \| 84 \| 84 \| 263 \| 263 \| 264 \| 263 \| \| 206.148.24.133 - 0 \| 84 \| 84 \| 272 \| 272 \| 274 \| 272 \| \| 206.148.24.137 - 0 \| 84 \| 84 \| 267 \| 267 \| 268 \| 267 \| \| 203.10.99.210 - 2 \| 81 \| 80 \| 0 \| 272 \| 273 \| 272 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Usually it's 50-60	Posted by IL_DragoNew on Dec 29, 2023, 5:51:48 AM Quote this Post
I also got issues	Posted by TJEmvp on Dec 29, 2023, 6:24:25 AM Quote this Post