PoE 1 Xbox servers are restarting now. They should be back up in approximately .
PoE 1 Xbox servers are undergoing maintenance. Some features will be unavailable.
Email address to send an official complaint about GGG behavior towards consoles community
Well I was contemplating should I start such topic but because of balant disregard of GGG towards their consoles communities I think it's the best to make such knowledge public (and if it gets deleted or censored by forum moderator I would report such action too as declining customers rights to information backed by both local and international laws). If you have enough of GGG totally ignoring consoles communities despite their claims how "communication is important" and how we are treated you have an official website address to Tencent customer support : https://kf.qq.com/eng/
An email address is : qqimail@tencent.com As Tencent own majority stake in GGG I think talking directly to Tencent is the only way to make a difference because despite me raising all the questions whatsoever (and all of you too) responses from GGG are just generic ekhm without ANY kind of conversation or just no response at all. Last bumped on Dec 9, 2021, 4:26:19 PM
|
|
It's so sad that we have to go to Tencent to get some answers. I wish GGG would communicate better with the Console community. Feels bad man!!!!!
|
|
Done. Lets try to reach them.
|
|
The email address is incorrect, there is designated Chinese version of poe support.
https://kf.qq.com/faq/180204rURz6j1802046JV7bE.html It requires wechat or QQ. If you guys could gather enough response in this thread, we can forward the details to tencent poe support, I believe they have some contact to reach the top management. Last edited by realm9thfeb#8530 on Dec 8, 2021, 2:09:22 PM
|
|
Not trying to be sarcastic, you won't be surprised if events vanished from console could be tencent's decision.
I would also like to stress tencent only cares about $$$ more than player, this company has some bad name towards massive complaints from one of its popular mmorpg game, huge amount of player quit and deleted in game character just to piss the official to raise attention from media. GGG might not be able to disclose this tragedy made by the biggest share holder? who knows...lol Just look at how tencent dealt with pubg, they only cares about in game purchase statistics, releasing more and more fancy skin and clothing, but left the game broken after all, sounds familiar to what GGG is doing right now? Last edited by realm9thfeb#8530 on Dec 8, 2021, 2:30:02 PM
|
|
Nope, regarding Tencent they should know events are a thing making players spend more. There is an announcement how we (consoles communities) will have an Endless Delve event. We can't be sure what changed GGG mind because there is still no communication but at least they did something for us and for that I am happy.
|
|