email change

i was locked out of the email it later got deleted i use for poe i tried to use the change email in account settings but in order to change it it sends an email to the locked email to verify the email change is there any way i can get help to get a new email for my account?
Last bumped on Jun 4, 2025, 2:47:10 PM
Only thing to do is contact support.

Email them at support@grindinggear.com
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Goodluck with support, I emailed 1+ month ago still no reply :(
Hi there, I'm afraid this isn't something we're able to resolve over the forums, for security reasons. Could you please email us at support@grindinggear.com with your account name and 4-digit discriminator, and the names of 2-3 characters from you account?
Need help with something? Feel free to email us: support@grindinggear.com
hi i ve the same problem i lost my old email but i ofc can still post here
i sent some proof to the support but they never replied

i even gave all info i was asked and then nothiing happended for over a month
Last edited by azrael995#1052 on May 25, 2025, 3:21:54 PM
Hey there,

If you've already contacted us via email at support@grindinggear.com the appropriate team member to get back to you as soon as possible. We're currently still handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.
Well i alrdy missed the laszt big poe2 update and in 9days i ll miss the poe1 league
the main question for me would be: why is there a change email optionin here that requires the old email adress. Why should i change my email adresse if i still have my old adresse.
after a few emails now no one replys anymore
i m rlly getting anoyed by now
i alrdy missed the last poe2 update despite having bought early access and now i ll miss the poe1 update
just for one lil change of the email adress which should be a simple thing to do
can you pls work on this
Hi, I am a clan member from azrael995#1052 and a good friend.
He is real and only needs an email change.
We will play together next season in PoE 1.
He was unable to play last season in PoE 2.

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