Merging Steam and PoE accounts
Hi,
Currently I don't have access to my Steam account but have a support ticket so will hopefully regain access soon (before Necropolis). Assuming I do I have a query about merging accounts. This account I am posting with (HungryBoots) is newly created and has my up-to-date email address. My old Steam account is linked to an old PoE account but I do not know the email or password for the PoE account linked to Steam. When I regain access, I assume I will be able to log in through Steam to play PoE but it's linked to a PoE account I won't be able to access on the standalone version because I don't know those login credentials either. By being able to log in through Steam, does this obviously prove I am the account owner and if so, can I merge my old Steam and new PoE accounts? To clarify, I want to keep the PoE account linked to my old Steam account, and have it updated with my new account's email and name (HungryBoots) if possible so that I can play on the standalone launcher with my old Steam account, but newly updated login credentials. Can GGG support do this if I submit a ticket after regaining access to Steam? Sorry for the long-winded message, seems a bit confusing to concisely explain. Thanks for your time Last bumped on Mar 22, 2024, 9:47:12 AM
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Hi there,
Thanks for getting in touch with us. Could you please contact us regarding this in your current email chain with Support so we can look into this further for you? |